(April 2012) Not too many years ago, an HME provider was not vulnerable to scrutiny from many people/agencies. A DMERC (now a DME MAC) may look at some claims on a post-payment basis. An NSC inspector would show up every couple of years to make sure that hours are posted and the provider has insurance. […]
(March 2012) Question: In addition to being besieged by Medicare prepayment reviews and post-payment audits, I am seeing an increase in activity by state Medicaid programs. What is going on? Answer: With 78 million “baby boomers” retiring at the rate of 10,000 per day, Medicare will continue to be a pivotal part of our nation’s […]
(April 2011) Question I keep hearing about call centers. What exactly is a call center? Answer A call center can be internal or external. Let’s say that ABC Medical, Inc. is a mail-order supplier of diabetic testing supplies. ABC may have a group of employees who take up 1000 square feet. This group of employees […]
(January 2010) Question Isn’t there any way for an HME company to pay commissions to a 1099 independent contractor marketing rep who generates both Medicare and commercial business for the company? Answer To quote from an old Patti Loveless country song: “What part of ‘no’ don’t you understand?” There are very few things in life […]
